Terms

Privacy policy an introduction The runner application, represented by the leading Hamat Corporation in the Kingdom of Saudi Arabia, always strives to preserve the privacy of your personal data, and we comply with the provisions of data protection laws and the right to privacy regarding the protection of your personal data. And the purposes for which this data is used, so please read this policy carefully. The term data refers to all data related to the users of the Runner application, which includes their name, address, contact information, and any other data that identifies the user’s identity, as well as other data related to the user’s activities through the application and data related to the devices used in the process of entering the application. (1) Personal data that we collect • We collect the data that the user provided to register his account with the application, which includes (first name, last name, e-mail, country selection, mobile number). • Data that you provide by filling out forms on the application, and this includes information provided at the time of registration, at the time of publishing the materials, or when requesting more services. • The data that the user adds to his personal file, and the content that he publishes through the application. • Description of the client's condition, requests and discussions between him and the service provider through messages via the application. • The content of services provided by service providers to customers, including all information, data, videos, recordings and messages. • The customer's electronic payment information, and the service provider data necessary to receive his financial dues. • Data that you provide to us when you report a problem with the application. • The data that you provide to us when you communicate with us or serve our customers for any reason. • Data that you provide to us while you evaluate the services you have received through our platform. • We may also ask you for information when you enter a runner-sponsored contest or promotion. • The user grants us a non-exclusive, unlimited and irrevocable license to use his personal information provided by him in the electronic registration form, for the purposes of providing services, updating them or informing him of matters related to providing the application services. (2) Content • The customer provides us with the content of messages, videos, photos and comments through the application at his own risk. • The user provides us with the content of the messages that he sends to the application to inquire about the content of the services. • We collect data that you provide to us to report comments or issues that violate the terms and policies of the runner app. (3) Contact information • The customer provides us with his number and contact information when he contacts us through the application, whether through the application, via e-mail, or over the phone. • We allow the user to communicate with the application, and in this case the customer provides us with the following information (name, email, message subject, message content). We collect data that you provide to us while communicating with us to inquire about any of our services or face problems that may face your use of the application. (4) Data collected automatically The runner application collects some user data, which does not specify the identity of the user or his contact data, and this data is collected automatically, which includes, for example (the data of the devices used in the communication operations, the time of the connection, its duration, the location of the connection, the IP address, the pages that The categories of ads targeted by the user are visited). (5) Cookies (Cookie Policy) Runner supports technology "cookies" which are small files stored on the hard disk of your computer. When you visit specific web pages of our online application, cookies identify your browser through a unique and random number without revealing any personal information related to you. Cookies help us improve your experience using the application and to know which sections have the most visits from our application. (6) Third parties • The application provides links to other sites, and by clicking on them you will be redirected to these sites. • The user may be subject to the terms and conditions of third parties or merchants, and these are not subject to our control. Therefore, the user must review and agree to these policies before taking advantage of the services and products provided by third parties or merchants. (7) The purposes of data collection We collect data to register your account with the application, so that you can use our services and the various features that we provide. • We collect data to enable the customer to communicate with the service provider, purchase services and process cancellation requests that you submit through the application. • We collect data to resolve the grievances submitted by the customer, and this includes reviewing the content of the service provided and all correspondence between the customer and the service provider. We collect data to transfer the dues of the service provider according to our commission policy. • We collect your data to enable you to add comments through the application. We collect your data for the purposes of documenting the contact information that you have provided to us and verifying your possession of it. • We collect your data to enable you to evaluate the services you get through the application. • We collect your data to enable you to contact us and provide responses to the inquiries that you have submitted to us through the application. • We collect your data to personalize content and ads for you through the application. We collect your data to filter ads and services that we think interest you. We collect your data for statistical purposes and internal business purposes in the application. We collect your data for the purposes of law enforcement or public authority decisions. (8) Limits on disclosure of your data • We disclose your data to our partners